Don’t just collect KPIs. Turn performance data into action.

Move beyond fragmented spreadsheets, disconnected scorecards and periodic performance reviews.

VISION Plus connects KPI definitions, vendor-specific targets, structured submissions, performance comparisons and governance follow-up in one environment. Define, collect, measure, compare, govern and improve—with evidence to support every performance conversation.

Connected performance intelligence

From KPI collection to continuous performance oversight.

Structured KPI evidence makes performance measurable, reviewable and actionable—not just visible on a dashboard.

Connect consistent measurement with vendor-specific expectations, exception signals and governance actions throughout the relationship.

Connected performance management

Four capabilities. Continuous performance management.

Define and collect consistently, identify exceptions early and connect performance signals to accountable oversight.

01

Define
Standardized KPIs, tailored targets

Use one KPI library with versioned definitions, units and frequencies; configure targets and tolerance thresholds by vendor, study or category.

02

Collect
Structured data collection

Manage recurring vendor submissions, validation, comments and review workflows in a shared process—reducing spreadsheet chasing and manual consolidation.

03

Measure
Performance trends and exceptions

Use overview, matrix, trend and comparison views to evaluate results against targets and tolerance grading, highlighting exceptions and emerging risks.

04

Govern
Performance-driven governance

Bring overdue submissions and KPI deviations into governance reviews, connecting performance signals to accountable owners, actions and follow-up.

Maestro AI / Embedded intelligence

From performance data to decision-ready intelligence.

Maestro AI turns live KPI, issue, audit, evaluation and governance information into Insight Reports for QBRs and steering-committee reviews—helping teams interpret patterns, surface risks and prepare informed decisions.

“Generate an Insight Report for our key CROs’ quarterly performance review.”

“Summarize KPI exceptions and related issues across our key vendors.”

“Prepare a decision-ready QBR brief using current KPI and governance records.”

From reporting to improvement

From performance reporting to performance improvement.

With standardized KPIs, structured submissions, tolerance grading and connected governance, teams can detect deviations earlier, hold evidence-based vendor conversations and follow improvement actions over time.

Consistent measurement. Earlier exception detection. Accountable follow-up. Better vendor decisions.

The platform

Three pillars. One connected view.

01

Category Management
Know your vendor ecosystem.
  • Vendor capabilities and history
  • Qualification and segmentation
  • Category strategy
  • Better sourcing decisions

03

VENDOR OVERSIGHT
From information to insight.
  • Governance, issues and actions
  • Audits and compliance
  • Risk management
  • Contract context

Turn performance data into better decisions.

See how VISION Plus connects KPI evidence, continuous vendor oversight and Maestro AI-powered Insight Reports.